Business Development Manager

The responsibilities of the Business Development Manager (BDM) will be to seek new business opportunities by finding, contacting, and developing meaningful relationships with our customers of tomorrow. This role requires ownership of the sales process which includes but is not limited to process compliance and execution within CRM. In addition, the BDM owns reporting on their sales activities and all aspects of managing their sales performance including pipeline management, meeting KPIs, and sales forecasting.

This role requires exposure and understanding of various industry verticals. The BDM must possess strong business acumen to enable the Sales organization to meet the demands that the company requires to hit its targets. The BDM must strike a balance between influencing a fun and dynamic culture of competition, collaboration and support whilst knowing when to demonstrate good character disciplines when required to get the job done. The BDM must exhibit the art and skill of influence and possess analytical competence combined with a sound commercial business acumen and personal motivation to thrive in this demanding and fast-changing environment. The BDM must understand the dynamics of the sales environment and the culture needed to thrive with other sales professionals.

In summary, the characteristics required include:

  • Able to interact and relate at all levels of the customer’s organization, from C-level down to rank-and-file employees.
  • Open to learning, coaching and mentoring, where necessary, so that the knowledge and disciplines required to achieve target can be met.
  • Able to conduct sophisticated and creative analysis of complex issues, then translate those opportunities into actionable deliverables and solutions.
  • A pragmatic outlook for executing real-time day-to-day sales activities.
  • Excellent interpersonal skills and confidence, as required, to be the daily interface for the company and it’s vision.

As part of the sales organization, the person needs to be an outgoing and experienced sales professional, able to operate under pressure of time to deliver ‘right-the-first-time’ solutions whilst contributing as part of a closely-knit and high performing team.

Candidate Skills and Background

A team player with relevant experience in various industry sectors, a passion for helping SMEs and advocate for financial inclusion and digitalization through technology. Preferably experience in working for a Fintech, software vendor or systems integrator. Solid interpersonal skills and comfortable with working within a team and building relationships with senior management up to Executive level in a national organization. Able to work under short-term deadlines whilst maintaining detail accuracy and has consistently delivered sales performance results.

This role would suit someone with a background in small to medium organizations who particularly enjoys and thrives in the real-time nature of a start-up organization and the challenges that come with it.


Educated to degree level or equivalent of at least 3 years’ experience working as a sales professional with proven sales success. An expert in sales strategies around lead generation, negotiations, and solution selling preferably with experience in working with sales organizations on a national level. Presently working for a fintech provider, an application software supplier, consultancy or systems integrator.